Bangor Hydro Electric Company

  1. It´s helpful to keep a running log of when events occur.
    Note date and time and be sure to record "specific" problems and symptoms. For example, instead of "power surge at 8 a.m. March 8, 2001," write "lights flickered when air conditioning came on at 8 a.m. March 8, 2001."
     
  2. If the problem is with a specific piece of equipment or software, refer to the instruction manual and contact the manufacturer to determine if they can help identify the problem.
     
  3. Have a qualified electrician check the wiring and grounding:
    • Verify proper wire sizing for your specific loads (for three-phase systems in older buildings, neutral wires may be smaller and not adequate for today's electronic loads),
    • Check all connections for tightness and clearances,
    • Check that your service is properly grounded to National Electric Code, Article 250,
    • Verify there is only one neutral-to-ground bond at the main service entrance and none in downstream panels or receptacles,
    • Check proper outlet wiring, and verify that your loads are properly balanced and no circuits are overloaded.
       
  4. Determine if the disturbance is caused by other equipment on the same circuit and isolate sensitive equipment or move it to a dedicated circuit. Contact a qualified electrician for assistance with installation of dedicated circuits.
     
  5. If you think that Electrical Noise or Interference is causing a problem, when the static occurs, disconnect the electric-powered items in your home or building one at a time, or turn off circuit breakers one at a time. When the static stops, you've found the culprit. You can also try moving the equipment that's effected to an alternate location in your building to help determine the problem.
     
  6. Check facility operation. Switching on and off of high current electric loads or loads that are on very lengthy building circuits can be a cause of voltage sags.