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Low Income Assistance Program


For the program year October 1, 2016 through September 30, 2017.

Emera Maine's Low Income Assistance Program (LIAP)

Customers who meet the income guidelines may qualify for a one-time annual reduction, which could mean savings on your electric bills. Thousands of Emera Maine customers benefit from the program each year.



 

How do I find out if I qualify?

If your total household income does not exceed the federal poverty guidelines, contact your nearest Community Action Program (CAP) office to apply for the Low Income Home Energy Assistance Program (LIHEAP) and become certified for the Low Income Assistance Program. It is important to note that the Federal Poverty Guidelines can change. Please see the current poverty guidlines.

Emera Maine Electric Low Income Rate Eligibility Guidelines

My Household size is: My total yearly household income does not exceed:
1 $17,820 $20,196*
2 $24,030 $27,234*
3 $30,240 $34,272*
4 $36,450 $41,310*
5 $42,660 $48,348*
6 $48,870 $55,386*
7 $55,095 $62,441*
8 $61,335 $65,204*
9 $66,621 $66,621*
10 $68,039 $68,039*

* These limits are for households with members under the age of 24 months or 60 years and over.

Note: The federal poverty guidelines may increase upon guidance from the federal government.

 

Are there any restrictions?

Yes. Customers who receive housing subsidies are not eligible to participate, unless you or member of your household uses an oxygen pump/ventilator for at least eight hours per day. To learn about restrictions that may apply to you, check with your local agency.

 

How should I Apply?

You will need to make an appointment by calling the office nearest you (please see the list below.) The LIHEAP program year runs from October 1 through April 30. Contact your local agency to learn more.

The Low Income Assistance Program year runs from October 1 through September 30. LIAP Program guidelines require existing program participants to recertify eligibility. Applications for the LIAP Program will be accepted until April 30. Please contact your local agency immediately to schedule an appointment.

Waldo Community Action Partners
Office Hours: 8:00 a.m. to 4:30 p.m
9 Field Street, Belfast, Maine
(207) 338-3025 | (800) 498-3025

Pleasant Point Passamaquoddy Tribe
Office Hours: 8:00 a.m. to 4:30 p.m.
(207) 853-2600

Penobscot Nation
Office Hours: 8:00 a.m. to 4:30 p.m.
(207) 817-7492

Penquis CAP
Office Hours: 8:00 a.m. to 4:30 p.m
(207) 947-3630 | (800) 215-4942

Bangor Office Dover Office Lincoln Office
262 Harlow Street 50 North Street 40A Main Street
Bangor, Maine Dover, Maine Lincoln, Maine
(207) 973-3500 (207) 564-7116 (207) 794-3093


Washington Hancock Community Agency

Office Hours: 7:30 a.m. to 3:30 p.m.

Machias Office Ellsworth Office
7 VIP Drive 248 Bucksport Road
Machias, Maine Ellsworth, Maine
(207) 664-2424
(800) 828-7544 (8:00 a.m. to 12:00 p.m.)
(207) 664-2424
(once connected please follow instructions)


Aroostook County Action Program

Presque Isle Office Houlton Office Fort Kent Office Madawaska Office
771 Main St. 91 Military St. 40 Alfalfa Ave., Suite 102 88 Fox St.
Presque Isle, ME 04769 Houlton, ME 04730 Fort Kent, ME 04743 Madawaska, ME 04756
(207) 764-3721
(800) 432-7881
(207) 532-5300 (207) 834-5135 (207) 728-6345


Houlton Band of Maliseet
Office Hours : 8:00 a.m. to 4:00 p.m.
88 Bell Rd.
Littleton, ME 04730
(207) 532-7260

Aroostook Band of Micmac Indians
Office Hours : 8:00 a.m. to 4:00 p.m.
7 Northern Rd.
Presque Isle, ME 04769
(207) 764-1972
(800) 355-1435

 

Other programs that may help to reduce your electric bill.

Oxygen Pump/Ventilator Program - If you or a member of your household uses an oxygen pump/ventilator for at least 8 hours each day and are currently enrolled in the Low Income Assistance program, you may be eligible for a monthly credit to your account.

Eligibility Guidelines:

  • Certification to receive the Oxygen Pump and Ventilator benefit must be renewed annually.
  • The benefit shall be applied to only one account per customer.
  • In the event a customer receiving the benefit moves to a new location within the same service territory, your eligibility to receive the benefit will transfer to the new account.
  • Completed form should be forwarded to Emera Maine during the month of September to receive a full year of the Oxygen Pump and Ventilator Benefit.
  • Customers receiving a housing subsidy are eligible to participate in both the LIAP, as well as the Oxygen Pump and Ventilator Program. You must be certified by your physician or physician's agent that a pump or ventilator is necessary at least eight (8) hours per day.

Download the Oxygen/Ventilator Pump Certification Form »

Please contact our Customer Service Center for more information. Low Income Assistance Program guidelines require applicants who receive LIHEAP/LIAP or the Oxygen Pump/Ventilator credit to recertify annually.

Efficiency Maine - Efficiency Maine is a statewide effort to promote the more efficient use of electricity, help Maine residents and businesses reduce energy costs, and improve Maine's environment. For more information you may contact them at (866) 376-2463 or visit them online at www.efficiencymaine.com.

Weatherization Programs - Penquis CAP serves households in Penobscot and Piscataquis counties, WHCA serves households in Washington and Hancock counties, and ACAP serves customers in Aroostook County that meet the current LIHEAP income guidelines. The primary focus of the weatherization program is to reduce the client's energy cost by installing cost effective energy conservation measures in their homes. Priority is given to households with the highest energy costs and those susceptible to hypothermia.

 

How can I further reduce my electric bill?

Energy Manager Guide - Learn information you need to manage your use of electricity effectively. Determine how much electricity household items use, the cost of that energy, and what you can do to control those costs.

 

What other programs are available?

General Assistance
General Assistance is available through the city or town you live. Assistance may be available to you for your current electric and heating bill. Customers, if eligible, can apply every month. You should contact your city or town office to make an appointment.

Energy Crisis Intervention Program (ECIP)
The Energy Crisis Intervention Program is the emergency portion of the LIHEAP. This program provides assistance to LIHEAP-eligible applicants who are in an emergency situation, i.e., have run out of fuel or wood, or have received an electrical shut-off notice. Please call the agency nearest you for more information as the availability of these funds is very limited.

Emergency Assistance (Family Crisis)
The Emergency Assistance Program is a service limited to families with children under the age of 18, who may not be receiving TANF but would be eligible for TANF. The program was designed to assist families in paying their past due energy-related costs in order to avoid power shut-off. It is mandatory that you include a copy of the utility shut-off notice along with the application.

2-1-1 Maine, Inc.
2-1-1 Maine, Inc. is a nonprofit organization formed in partnership with United Way of Maine and Ingraham to develop a health and human services information and referral service system to serve the entire state of Maine, every day and in times of crisis.

2-1-1 Maine, Inc.
50 Lydia Lane
South Portland, Maine 04106
Telephone: 2-1-1
E-mail: info@211maine.org
www.211maine.org

Contact the Department of Health and Human Services in your service area for more information on low income programs:

396 Griffin Road
Bangor, ME 04401
(207) 561-4100 or (800) 432-7825

State House Station 11
38 Prescott Drive, Suite 3
Machias, ME 04654
(207) 255-2000 or (800) 432-7846

State House Station 11
17 Eastward Lane
Ellsworth, ME 04605
(207) 664-1400 or (800) 432-7823

30 Skyway Drive,
SkyWay Plaza Unit 100
Caribou, ME 04736
(207) 493-4000 or (800) 432-7366

State House Station 11
137 Market Street
Fort Kent, ME 04743
(207) 834-1000 or (800) 432-7340

State House Station 11
11 High Street
Houlton, ME 04730
(207) 532-5000 or (800) 432-7338

View the Low Income Assistance Program Brochure »

Please Identify Your Service Area

Click on your district on the map, or select a zip code or town from the lists.

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Emera Maine provides electric delivery service to two areas – the Bangor Hydro District and the Maine Public District.

  • The Bangor Hydro District includes Hancock, Piscataquis and Washington Counties and most of Penobscot County.
  • The Maine Public District serves Aroostook County and a small piece of Penobscot County.

Because some information varies by District, please identify your District on the map above, or enter your town or zipcode. If you need information on both Districts,  switch back and forth at any time by selecting the district selector button.

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